Counteracting Low Consumer Confidence with Innovation

When consumer confidence takes a dip and shoppers don’t reach into their pockets to spend, businesses need to step up their game. Retail closures such as that of   Stuttafords, one of South Africa’s oldest retailers and supermarkets laying off staff, and even some of the top listed franchise companies showing a decline in headline earnings, … Read more

Create an Effective Social Media Strategy for your Employees

A social media policy is important to have if you want your employees to better engage on social media. It helps to protect their personal safety and protect the reputation of your business. Here are 3 tips for creating a social media policy for your employees: Explain to your employees who can speak for your … Read more

It’s Durban’s turn to Host the FASA/Absa Franchise Seminar

If you live in the Durban area, don’t miss this important franchise networking event brought to you by the Franchise Association, Absa and Franchize Directions.   In a sluggish economy, there is light shining at the end of one tunnel – that’s the success of franchising which, despite the odds, has held its own year-on-year … Read more

3@1 Moves Across Africa

3@1 Franchising has announced the signing of a multi-store agreement for Uganda. This follows the conclusion of a similar agreement with Zambia and the recent opening of the brand’s first store in the country. 3@1 Franchising, the one-stop retail solution-for-print, courier, photographic and business service needs, launched its international expansion programme in 2015 with the … Read more

Who’s the Happiest of them All

One would think that, with food inflation set to average 6.9% this year, down from 10.8% from last year (according to Standard Bank economists’ Consumer Trends: SA Consumer Chart Book Q4:16 – Q1:17) and with purse strings stretch to the maximum, consumers would be unhappy with what supermarkets have to offer.   But, according to … Read more

Absa’s Top Five Franchise Trends

South Africa’s economy IN 2017 is under significant pressure and does not promise a great deal of progress for business or consumers — with the International Monetary Fund IMF predicting only 0.8 percent growth in 2017. Franchising, however, is one sector that has consistently shown its resilience by performing well and this trend is expected … Read more

The Fasa Convention Covered all the Bases

The over 150 delegates who attended FASA’s annual convention sponsored by Absa were treated to concurrent sessions where 42 industry representatives and top speakers covered six broad areas of business – Franchise Operations, Franchise Relationships, Finance & Funding, Growth & International Expansion, Marketing & Technology & Legal. We picked up some key insights and words … Read more

10 Things That Make Your Online Presence Unprofessional

In a time when people turn to the internet to find out about a product or business before considering using or purchasing from them, having a professional online presence is essential.   Take a look at these 10 things that make your online presence unprofessional to see where you are going right, or where you … Read more

Field Service Consultant of the year

Central to the success of any franchise is the control and servicing of the many franchisees that make up the franchise.  FASA recognises the role that field service consultants play in mentoring and monitoring the operations of franchisees and has an award for the best FIELD SERVICE CONSULTANT.   WINNER: DITUTALA NANOU N’SA – HOT … Read more

Brand Builder of the year

In today’s marketplace, not a day goes by that consumers don’t interact with a franchise brand – whether it’s the coffee they pick up in the morning, the parcel they send or the visit to their favourite supermarket or beauty salon – chances are they will be using the services of a franchise brand.  Getting … Read more