JANUARY 2017 NEWSLETTER

FASA.CO.ZA
011 615 0359

 
     

IMPROVED RETAIL CONDITIONS FORECAST FOR 2017


 
 

Research undertaken for the South African Council of Shopping Centres (SACSC) by Christo Luüs of Ecoquant, shows a cautiously confident outlook with positive signs for the economy and improving trading conditions in 2017. This cautiously confident outlook is supported by the Reserve Bank's business cycle indicator, which points to some improvement lined up for 2017.

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CALLING ALL FASA MEMBERS – TAKE UP THE CHALLENGE TO BE OUR 2017 AWARD WINNERS


 
 

The history of the FASA Awards dates back to 1990 when Franchisor of the Year and Franchisee of the Year were contested for the first time. The awards have since expanded into seven categories, so there is something for everyone and every qualifying brand should enter.
 
 
 

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BECOME A FASA MEMBER – AND REAP THE BENEFITS


 
 

Belonging to an industry association is something that every business should embrace as it affords the opportunity to celebrate the success of that sector and also ensures that the ethical profile of the business format is promoted and protected. Giving value for the membership fees is always a challenge to the association as the needs and expectations of the members is so diverse.

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FAST FOOD TRENDS THAT WILL CONTINUE INTO 2017


 
 

According to QSR Magazine (www.qsrmagazine.com), 2016’s fast-food trends internationally could be summed up in three words: Wacky. Creative. Simple. These trends will no doubt continue into 2017 with some tweaking and refining and hopefully some new ideas bearing fruit.
 

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FASA PRESENTS THE FRANCHISE BUSINESS FESTIVAL
 


 
 

Every second of every day, across the world, people going about their business will have the ‘franchise experience’. Whether they’re stopping off to pick up a take-out coffee; sending a parcel to a friend overseas; going to the gym or having a facial; getting a car service; shopping at a local supermarket or having dinner at the latest gourmet restaurant, the chances are that most of these establishments are franchises.

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SOCIAL MEDIA HAS CHANGED THE GAME FOR CUSTOMER SERVICE!


 
 

2017 has started with a bang, as everyone has returned from their holidays and is getting back into work. With a new year comes new challenges for businesses, and the rise of consumers using social media channels will be one to watch especially around customer service. This can be both a positive and negative for your business, depending on how well you handle it.

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