A Salute to the Success of Franchising
As we celebrate FASA’s 40th Anniversary this year, it is appropriate to reflect on the phenomenal success of franchising as a business model since its inception – both in its country of origin, the USA and to those who helped build franchising into the powerful force that it is today in South Africa. Over the coming weeks we will run a decade-by-decade overview of the success of franchising in South Africa in the FASA newsflashes to whet your appetite on this incredible business system. …
MULTISERV – A Pioneer in the Personal Services Sector
With a pedigree going back to 1969, Multiserv is one of South Africa’s earliest businesses in the personal services sector with their Shoe Repair, Key Cutting, shoe/leather care products, Self-hire carpet cleaning and apparel services, having originally launched under the store name of Cuthbert’s – a well-known chain of shoe stores at the time. Owned by Amrel, Multiserv, between 1981 and until 1996, had over 300 outlets, with most OK Bazaars stores having Multiserv inside as a service counter – a result of OK Bazaars being part of SAB. When OK Bazaars was purchased from SAB by Shoprite/Checkers in 1985, …
How the minimum wage will affect you and your business
Whether you run a business and employ staff or even use the services of a domestic worker or gardener, you need to adhere to the provisions of the National Minimum Wage Act (NMWA) which came into effect on 1 January 2019. Every worker is entitled to payment of a wage not less than the national minimum wage and employers will be obligated to pay workers this wage, which cannot be waived and overrides contrary provision in a contract, collective agreement, sectoral determination or law. …
Franchising must stay ahead of the game
Electioneering in 2019 is sure to take up much focus and energy and while I understand that elections come around every 4 years, I wish we could do without them purely based on the fact that if we had to channel all the election energy and marketing spend into promoting small business we would have a very different economy. So I think for the first few months of next year, business owners and consumers’ attention may be elsewhere! While many articles in the press deal with AI and robotics and how these developments may impact on business in the future, …
FASA Celebrates 40 Years representing the franchise phenomenon in South Africa
As the Franchise Association of South Africa prepares to celebrate its 40th anniversary this year as the oldest internationally recognised Franchise Association on the continent, South Africa can be proud to hold the torch for franchising in Africa. When entrepreneurs like George Halamandaris, in the early 1960’s, observed the emergence of steakhouse and burger concepts in the US with keen interest and decided that South Africa was ready for something along those lines, franchising was born with the likes of Steers, Burger Ranch, Spur and Milky Lane. Today, nearly sixty years later franchising contributes 15,7 % to GDP (R721 billion …
On Tap helping to change the world we live in
The On Tap Group considers charity work to be of utmost importance in our country, which plays directly into our mission statement of “providing a work environment which is based on growth, career development, and team spirit”. As a national franchise company, contributions towards charity are generally made from a store level in their respective areas, and towards causes they feel close to their hearts. Whilst these independent contributions do make a difference, they do not always create the big enough impact that is needed. By streamlining these contributions in 2018, On Tap ensured that the overall impact was greatly …
9 Tips for handling the seasonality of your business cycle
Very few industries are immune to the ups and downs of annual fluctuations, and most entrepreneurs have experienced the dread of a silent telephone or empty inbox as the lean season kicks in. As a natural part of business, it is not so much seasonality itself that is the problem, says Arnold February, area manager at Business Partners Limited, but the uncertainty that goes with it. 9 tips for entrepreneurs to come to grips with the seasonality of their business: …
Corner Bakery grows year-on-year!
Corner Bakery is probably most well known in the Engen Quickshops in forecourts across Southern Africa – as the most convenient and delicious place for a premium pie, healthy snacks and an invigorating cup of Equatorial Coffee. The brand has seen a steady year-on-year growth creating a landscape where South Africa’s largest bakery franchise group has decided to broaden its footprint to include stand-alone franchise stores as well. Franchises are owner operated and one owner can create a network of individual stores, with ease. …
Balancing the good with the bad
The economic see-saw sees businesses and consumers trying to sift through the good with the bad news that seems to hit us on a daily basis. The bad news includes: …
How to avoid overspending
It’s a problem we all have. We tell ourselves we won’t overspend over the festive season and before we know it we have maxed out the credit card and all those good intentions have gone out the window. Here are some tips to keep you on the straight and narrow: …
You can now go to jail for sending those social media messages
The South African government recently criminalised malicious communications in South Africa, setting out a number of vague new messaging rules which could see you facing a hefty amount of jail time and/or a fine – even if your message is private. …
Tips to boost retail sales over the festive season
In an economic environment where money is tight for consumers, retailers will have to go the extra mile to make sure they have a successful festive trading season. Every sale made will have to be hard fought and should include the following: 1. Educate your staff If you want to get those sales, your staff have to be at the top of their game and it is up to you, the owner to make sure they are well-trained, fully briefed on the product range and above all are motivated to make those sales. Incentivize them with rewards for achieving record …
Tips for a safe shopping season
As we approach the festive season, the incidences of crime escalates and shoppers need to be aware of their safety – both physically and on-line. Penny Futter, Chief Information Officer at African Bank offers some helpful tips to making sure you are not a victim of phishing. She explains that phishing is when criminals use a form of electronic communication to try and extract sensitive information like usernames, passwords and credit card details. It is fast becoming one of the leading contributors of fraud. …
10 vehicle safety tips for your festive season trip
With the festive season around the corner, it’s a time to take that much-needed break and reflect on the year’s up’s and down’s and spend time creating memories with those nearest and dearest! FASA member AAAS has given us some tips to make sure your vehicle is safe and ready for that holiday trip – whether you’re heading for the bush, a scenic retreat in the mountains, or a blissful beach holiday at the coast. “Millions of South African motorists will take to the highways to get to their favourite holiday destinations this festive season. A holiday is intended to …
Minimum wage law comes into effect on January 1st 2019
Good news for the 6-million workers that currently earn below R3 700 a month but a challenge to the businesses out there struggling to retain staff in an economic environment of rising costs, the new Minimum Wage Act signed by President Cyril Ramaphosa last week will see the minimum hourly rate for workers set at R20 – effective on 1 January 2019. The new law allows for the annual adjustment of the minimum wage by a still-to-be-appointed commission, which will be required to conduct a review of the said wage within 18 months of the commencement of the act. It …
How popular are fast food outlets in shopping centres?
A survey by Broll Property Intel’s Retail Snapshot for Quarter 3:2018 showed that whilst the year-on-year growth of South Africa’s food and beverage industry slowed to 0.1% as at July 2018, with restaurants and coffee shops experiencing a year-on-year decline of 1.6%, takeaway and fast food outlets experienced the highest year-on-year growth of 2.8%. …
Did you get bargains from the Black Friday Bonanza?
Black Friday a huge shopping day in the United States for many years but just in its infancy in South Africa, the Black Friday retail phenomenon has had mixed reviews. Promoted on the back of a tight economy, with consumers still having to factor in the increase in VAT to 15%, petrol hikes and the hiking of the repo rate by 25-basis points to 6.75 percent the day before, the event didn’t put a dampener on the enthusiasm of shoppers to find those fantastic bargains ahead of the festive season. Retailers also pulled out all the stops to attract shoppers, …
Shopping malls address parking fees
Are we finally going to be able to shop at the big malls without being charged exorbitant parking fees? Well, one of the property groups has confirmed that it will scrap parking fees at some shopping centres next year. Redefine Properties, which owns Centurion Mall, Maponya Mall, Southcoast Mall, Benmore Centre, Blue Route Mall, Riverside Mall, Kenilworth Centre and Wonderboom Junction, in a report by Business Insider, will scrap parking fees at some shopping centres and have a capped parking fee of R5 everywhere else. …
FNB Franchise Leadership Summit identifies new frontiers in franchising
Quoting the research results from FASA’s recent franchise survey, which showed that despite a tough economy, the franchising sector continues to grow, the FNB Franchise Leadership Summit brought together speakers that identified key trends in this dynamic space. 1. More Multi-Unit Owners, and franchisees owning multiple concepts What happens once you have mastered the tried and true formula franchises have designed for their franchisees? If you’re like many franchise owners, you start opening another location. And then another. By recreating your success in multiple locations, you can quickly grow your revenues and increase your business’ sustainability. Many franchisee owners are …
PICK N PAY tops the list as the most influential brand in South Africa
At the launch of Ipsos South Africa’s inaugural survey measuring the influence that brands have on South Africans, Pick n Pay topped the field in the Top 10 Most Influential Brands in South Africa. The winning top ten are all rooted in South Africa, retain and uphold the traditional uses and values of the brand yet continue to move forward to address what their customers need with line extensions and upgrades when needed. …
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